Terms and conditions of use


All major Credit/Debit Cards, Bankers Draft, Cash, Cheque, or BACS Transfer are all acceptable methods of payment.
All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will
incur late payment interest at the rate of 2% above the prevailing base rate on the outstanding balance until such time
as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid
sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the
outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional
administrative and/or court costs.

Mailing Address For Cheque/Money Order
     7 Old Llangunnor Road
     Carmarthen, Dyfed
     SA31 2BD

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second
Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash
transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with
immediate effect until such time as any and all outstanding monies are recovered in full.  

Cancellation & Refund policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must
return the item within 30 days of your purchase. Notification for instance, in person, via email, mobile phone ‘text
message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to
levy a £30 charge to cover any subsequent administrative expenses.
Both the customer and ourselves have the right to terminate any Services Agreement for any reason, including the
ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun
and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in
respect of the provision of unused Services, shall be refunded.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All returned items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund
the original shipping and handling that you paid on the order. All returns are subject to inspection with return shipping
costs to be paid for by the customer or deducted prior to refund. All refunds/returns will be issued in the form of a
credit note.


The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the
final checkout page you will be shown what the cost of shipping will be.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available
we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please
note that some orders will not have tracking number.
All transactions are subject to applicable export control laws and regulations of the U.K.


Standard warranty on all equipment is 90 days and will start from the date of purchase unless otherwise stated.
Warranty includes faulty parts only. Broken parts from normal wear and tear are not covered unless a written
agreement is provided or has been stated otherwise. All parts will be replaced or repaired at the sole discretion of
GymStock. The above warranty applies to the original purchaser and is non-transferable.
Please be advised all equipment is pre-owned unless otherwise stated.